ACCIDENT PREVENTION AND FLIGHT SAFETY PROGRAM
General
The Accident Prevention and Flight Safety programme are incorporated within The Company Safety Management System (SMS). Safety management is the process through which the Company delivers safe, reliable, efficient and predictable operational performance.
The primary purpose of the Company accident prevention and flight safety programme is to achieve the safest possible flight operations. In order to realise this goal, the program aims to create and maintain risk awareness from all personnel involved in the operations. This is achieved by the careful recording and monitoring of operational, engineering, and human safety-related occurrences for adverse trends in order to prevent the recurrence of similar incidents which could lead to an aircraft accident.
Second purpose of the accident prevention and flight safety programme is the evaluation of information relating to incidents/accidents and the publication thereof.
The overview over the accident prevention and flight safety programme has the Safety Department, which is managed by the Flight Safety Director. He reports directly to the CEO (Accountable Manager), but has no executive role and acts in an advisory function. His experience and background shall permit him to be aware of the possible hazards that Company aircraft and the personnel involved in their operation, can be exposed to.
Accident prevention will result from the identification of and the protection against hazardous conditions, policies and procedures. A hazard / risk is any condition, policy or procedure that has the potential to cause damage or injury. If feasible, these hazards must be eliminated. If this cannot be realised, the potential risk must be reduced to the lowest acceptable level.
Risk management is constituted by a constant identification and evaluation of risks and by protective actions against these risks.
The Company has committed itself to conduct the safest possible flight operations.
Therefore the Company supports uninhibited reporting of all incidents and occurrences that might endanger the safety. It is the responsibility of each employee to provide the company with any information that may affect the integrity of flight safety. The staff members provide the essential safety link between the Company's aeroplanes, its equipment and its customers. To promote a timely, unrestricted flow of information, the reporting system shall be free of reprisal.
While the highest level of safety in all of its operations shall be the primary attribute of The Company services, the predominant factor in all operational decisions shall be that, which provides the best means of achieving the required safety objective. Safety takes precedence over any commercial, operational, environmental or working practice considerations. Safety implications of any decision must be considered before that decision is implemented. Safety is the primary consideration in the operation of air services by The Company. The aircraft and equipment used in the provision of these services are selected and maintained to meet the highest standards of safety.
The culture of the Company is that its staff accepts that responsibility and takes an active interest in air safety. In sharing this responsibility, each staff member is encouraged to be vigilant for any sign that they believe may impact on air safety and to report accordingly. The Safety Department, as the central reporting point, is an important element of this culture.
ASRS (Air Safety Reporting System)
All employees are encouraged to report any safety relevant issues or incidents. All possible risks will be assessed, and the necessary recommendations will be issued to prevent further occurrence or development of the hazards.
FDM (Flight Data Monitoring)
Flight Data Monitoring (FDM) is the pro-active use of digital flight data from routine operations with the primary purpose to improve flight safety. The FDM programme is integrated in the The Company Accident Prevention and Flight Safety programme as described in the OM Part A. Its aim is to:
The Flight Safety Officer is responsible for the administration of the program, for ensuring system security and for guaranteeing de-identification. Access to the flight data analysis information is strictly limited to the following persons:
The Process
Digital flight data are retrieved from the aircraft's Data Management Unit (DMU). A card with proper recording of raw data is removed from an aircraft, enclosed in a sealed envelope and delivered to the Safety Department by maintenance personnel, from where the data are transferred for analysis to the contracted third party qualified organisation. On the basis of the event list and values as defined by the Safety Department, the software program, used by contracted third party qualified organisation, searches for "events" where pre-set threshold values of specific parameters have been exceeded.
For specific cases, where the Flight Safety Officer needs more information to understand a significant event that has been recorded but that is not covered by any other report, he can obtain information from the involved flight crew members through their interviews with the Pilot Representative, who is a member of the FDM working group. The tone of the interviews should be informative, never accusative.
Following such interview, the Pilot Representative and the Flight Safety Officer will never pass names of the concerned flight crew members to other departments, managers or employees. If applicable however, the concerned crew member(s) will be requested to report the incident via Air Safety Report (ASR) according the Mandatory Occurrence Reporting (MOR) scheme as laid down in the OM Part A Chapter 11.
Data Retention Policy
Fully identifiable data shall be retained until the action and review processes are complete (minimum 60 days after the date of flight).
De-identified data, including the data relating to closed issues, shall be retained for a period of minimum 6 months after the flight. After this period, the data will be destroyed.
The FDM Workgroup
FDM working group should meet once monthly. It consists of the following members:
Remedial Actions
The Pilots Representative will be the link between the Flight Operations and Training Managers and flight crew involved in circumstances highlighted by the FDM. This role may be carried out by the Flight Safety Officer or another trusted individual. If deficiencies in pilot handling technique are evident, the information is de-identified in order to protect the identity of the flight crew. The information on specific exceedances may be passed to the pilot concerned for confidential discussion, in order to clarify the circumstances, obtain feedback, and give advice and recommendations for appropriate action, such as retraining for the pilot (carried out in a positive and non-punitive way), revisions to operating and flight manuals, changes to operating procedures, etc.
The Accident Prevention and Flight Safety programme are incorporated within The Company Safety Management System (SMS). Safety management is the process through which the Company delivers safe, reliable, efficient and predictable operational performance.
The primary purpose of the Company accident prevention and flight safety programme is to achieve the safest possible flight operations. In order to realise this goal, the program aims to create and maintain risk awareness from all personnel involved in the operations. This is achieved by the careful recording and monitoring of operational, engineering, and human safety-related occurrences for adverse trends in order to prevent the recurrence of similar incidents which could lead to an aircraft accident.
Second purpose of the accident prevention and flight safety programme is the evaluation of information relating to incidents/accidents and the publication thereof.
The overview over the accident prevention and flight safety programme has the Safety Department, which is managed by the Flight Safety Director. He reports directly to the CEO (Accountable Manager), but has no executive role and acts in an advisory function. His experience and background shall permit him to be aware of the possible hazards that Company aircraft and the personnel involved in their operation, can be exposed to.
Accident prevention will result from the identification of and the protection against hazardous conditions, policies and procedures. A hazard / risk is any condition, policy or procedure that has the potential to cause damage or injury. If feasible, these hazards must be eliminated. If this cannot be realised, the potential risk must be reduced to the lowest acceptable level.
Risk management is constituted by a constant identification and evaluation of risks and by protective actions against these risks.
The Company has committed itself to conduct the safest possible flight operations.
Therefore the Company supports uninhibited reporting of all incidents and occurrences that might endanger the safety. It is the responsibility of each employee to provide the company with any information that may affect the integrity of flight safety. The staff members provide the essential safety link between the Company's aeroplanes, its equipment and its customers. To promote a timely, unrestricted flow of information, the reporting system shall be free of reprisal.
While the highest level of safety in all of its operations shall be the primary attribute of The Company services, the predominant factor in all operational decisions shall be that, which provides the best means of achieving the required safety objective. Safety takes precedence over any commercial, operational, environmental or working practice considerations. Safety implications of any decision must be considered before that decision is implemented. Safety is the primary consideration in the operation of air services by The Company. The aircraft and equipment used in the provision of these services are selected and maintained to meet the highest standards of safety.
The culture of the Company is that its staff accepts that responsibility and takes an active interest in air safety. In sharing this responsibility, each staff member is encouraged to be vigilant for any sign that they believe may impact on air safety and to report accordingly. The Safety Department, as the central reporting point, is an important element of this culture.
ASRS (Air Safety Reporting System)
All employees are encouraged to report any safety relevant issues or incidents. All possible risks will be assessed, and the necessary recommendations will be issued to prevent further occurrence or development of the hazards.
FDM (Flight Data Monitoring)
Flight Data Monitoring (FDM) is the pro-active use of digital flight data from routine operations with the primary purpose to improve flight safety. The FDM programme is integrated in the The Company Accident Prevention and Flight Safety programme as described in the OM Part A. Its aim is to:
- Identify areas of operational risk and quantify current safety margins;
- Identify and quantify operational risks by highlighting when non-standard unusual or unsafe circumstances occur;
- Use the FDM information on the frequency of occurrence, combined with an estimation of the level of severity, to assess the safety risks and to determine which may become unacceptable if the discovered trend continues;
- Put in place appropriate procedures for remedial action once an unacceptable risk, either flight safety risk actually present or predicted by trending, has been identified;
- Confirm the effectiveness of any remedial action by continued monitoring.
The Flight Safety Officer is responsible for the administration of the program, for ensuring system security and for guaranteeing de-identification. Access to the flight data analysis information is strictly limited to the following persons:
- The Flight Safety Officer, or the his deputy in case of his absence, who is the only person allowed to obtain the identity of concerned (flight) crew member;
- The FDM Expert/Analyst, who performs the data analysis.
The Process
Digital flight data are retrieved from the aircraft's Data Management Unit (DMU). A card with proper recording of raw data is removed from an aircraft, enclosed in a sealed envelope and delivered to the Safety Department by maintenance personnel, from where the data are transferred for analysis to the contracted third party qualified organisation. On the basis of the event list and values as defined by the Safety Department, the software program, used by contracted third party qualified organisation, searches for "events" where pre-set threshold values of specific parameters have been exceeded.
For specific cases, where the Flight Safety Officer needs more information to understand a significant event that has been recorded but that is not covered by any other report, he can obtain information from the involved flight crew members through their interviews with the Pilot Representative, who is a member of the FDM working group. The tone of the interviews should be informative, never accusative.
Following such interview, the Pilot Representative and the Flight Safety Officer will never pass names of the concerned flight crew members to other departments, managers or employees. If applicable however, the concerned crew member(s) will be requested to report the incident via Air Safety Report (ASR) according the Mandatory Occurrence Reporting (MOR) scheme as laid down in the OM Part A Chapter 11.
Data Retention Policy
Fully identifiable data shall be retained until the action and review processes are complete (minimum 60 days after the date of flight).
De-identified data, including the data relating to closed issues, shall be retained for a period of minimum 6 months after the flight. After this period, the data will be destroyed.
The FDM Workgroup
FDM working group should meet once monthly. It consists of the following members:
- Safety Manager - chairman;
- Flight Safety Officer;
- Maintenance & Engineering Department Representative:
- Flight Operations Department Representative;
- Pilots Representative.
Remedial Actions
The Pilots Representative will be the link between the Flight Operations and Training Managers and flight crew involved in circumstances highlighted by the FDM. This role may be carried out by the Flight Safety Officer or another trusted individual. If deficiencies in pilot handling technique are evident, the information is de-identified in order to protect the identity of the flight crew. The information on specific exceedances may be passed to the pilot concerned for confidential discussion, in order to clarify the circumstances, obtain feedback, and give advice and recommendations for appropriate action, such as retraining for the pilot (carried out in a positive and non-punitive way), revisions to operating and flight manuals, changes to operating procedures, etc.
ACCIDENT PREVENTION AND FLIGHT SAFETY PROGRAM
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