RESPONSIBILITIES
RESPONSIBILITIES
Responsibility of the Company
Within the Flight Operations Department, the Company has established the Crew Planning division, which mission is to provide all The Company flights with duly qualified crews, in respect of all agreements and law regulating flight operations in general, and flight crews in particular.
The application, monitoring and control of the Company's approved scheme of flight time limitations and rest periods is carried out by the Crew Planning. It is the responsibility of this division, controlled by the Flight Operations Manager, to issue instructions and make decisions on questions of flight duty and rest periods for members of the Flight Operations Department, and to ensure the scheme is correctly applied, monitored and controlled.
The Crew Planning will search for the most economical solutions, while optimising crew satisfaction. Head of Crew Planning reports to Flight Operations Manager.
The Crew Planning is to ensure that the required workforce is planned to be in place at all times to perform the planned production (all in coordination with the Chief Pilot and Cabin Crew Manager). The Crew Planning assures that all duties are covered in pre-operations; so production will be pre-planned in order to allow an economical operation.
The duties of Crew Planning are:
Planned rest periods shall provide sufficient time to enable the crew member to overcome the effects of the previous duties and to be well rested by the start of the following flight duty period.
Responsibility of the Crew Members
Responsibility for the proper control of flight and duty time may not rest solely with the Company. Crew members have the responsibility to make optimum use of the opportunities and facilities for rest provided. They are also responsible for planning and using their rest periods properly in order to minimise incurring fatigue.
Crew members shall not act as operating crew if they know, or suspect, that their physical or mental condition renders them unfit to operate. Furthermore, they must not fly if they know that they are, or are likely to be, in breach of flight time limitations.
In case a crew member is not able to report for duty, he should inform Crew Planning and/or Flight Dispatch (Operations Control Centre) as soon as possible.
DEFINITIONS
For the purposes of this chapter, the following definitions shall apply:
Adequate Facility: Facilities, other than on an aircraft, which are adequate for crew members to take a break and relax. The adequate facility shall provide at least following:
Augmented Cabin Crew: An augmented cabin crew is a cabin crew including at least 2 CIC and 4 CC (fully qualified, not under training).
Augmented Flight (Cockpit) Crew: An augmented flight (cockpit) crew is a flight crew including fully qualified (not under training) Captain and First Officer or a Captain qualified to operate from either pilot's seats plus an additional pilot who is either cruise relief Pilot-incommand or a Captain qualified to operate from either pilot's seats.
Available Day: This is not to be considered as a duty day but available for duty. Any suitable duties may be assigned in place of the available day provided crew is notified well beforehand, latest by 16:00 LT the day before. If the crew member is informed of his duty later than 16:00 LT on the previous day, he may deny the duty.
Block Time: The time between an aeroplane first moving from its parking place for the purpose of taking off until it comes to rest on the designated parking position and all engines or propellers are stopped.
Break: A period free of all duties, which counts as duty, being less than a rest period. It is taken into account in case of split duty. Cabin Crew: A person employed to facilitate the safety of passengers, whose duties are detailed by the Company or the aircraft Commander. Such persons will not act as a member of the flight crew.
Close Family: Grandparent of a crew member or his spouse’s or partner’s parent.
Company: The Company.
Crew Member: A member of the Flight Crew or Cabin Crew.
Deadheading: Positioning.
Duty: Any task that a crew member is required to carry out associated with the business of the Company.
Duty period (DP): A period which starts when a crew member is required by the Company to commence a duty and ends when the crew member is free from all duties.
Flight Crew: Those members of the crew of an aircraft who act as pilots.
Flight Duty Period (FDP): A Flight Duty Period is any time during which a person operates in an aircraft as a member of its crew. The FDP starts when the crew member is required by the Company to report for a flight or a series of flights; it finishes at the end of the last flight (arrival block time) on which he is an operating crew member. Post flight duty (time from arrival block time to end of duty) is counted into duty period, but is not part of the flight duty period.
Flight Time: Block times sum of a series of flights included in the same FDP.
Ground Duty: Any duty other than flight duty assigned or required by the Company, like:
Immediate Family: Spouse, child, partner or own parent of a crew member.
Local Day: A 24 hour period commencing at 00:00 local time.
Local Night: A period of 8 hours falling between 22:00 and 08:00 local time.
Notification Time: The period of time that an operator allows between the time a crew member on standby or who is holding himself available, receives a call requiring him to report for duty and the time he reports for that duty.
On-Board Rest Period: A period of flight, with an augmented crew, when a crew member is free from all duties and able to rest in adequate facilities at least being provided with horizontal rest facility (whole seat row: i.e. seats A, B and C), preferably in first, second or last row.
Operating Crew Member: A crew member who carries out his duties in an aeroplane during a flight.
Operator: The Company.
Positioning: The transferring of a non-operating crew member from place to place, at the behest of the operator, excluding travelling time.
Reporting Time: The time at which a crew member is required by the Operator to report for duty.
Rest Period: An uninterrupted and defined period of time during which a crew member is free from all duties and airport standby. During a rest period the crewmember has the unrestricted possibility of bed rest at home, or suitable accommodation.
Sector: Operation of an aeroplane that includes actual lift-off.
Single Day Free of Duty: A single day free of duty shall include two local nights at homebase. A rest period may be included as part of the day off.
Split Duty: A flight duty period, which consists of two duties, separated by a break.
Standby: A defined period of time during which a crew member is required by the operator to be available to receive an assignment for a flight, positioning or other duty without an intervening rest period.
Suitable Accommodation: Suitable accommodation in a form of standard hotel room or equivalent, with single occupancy, which is subject to minimum noise, is well ventilated, provides a privacy and intimacy to the crew member, has the facility to control the level of light and temperature, and provides the opportunity for undisturbed rest.
Travelling time: Travelling time is defined as time from home to a designated reporting place and vice versa or time for local transfer from a place of rest to the commencement of duty and vice versa.
Unforeseen Circumstances: Circumstances of technical, metrological or operational difficulties which become obvious after the crew has reported for a flight duty period, excluding subsequent commercial consequences.
Responsibility of the Company
Within the Flight Operations Department, the Company has established the Crew Planning division, which mission is to provide all The Company flights with duly qualified crews, in respect of all agreements and law regulating flight operations in general, and flight crews in particular.
The application, monitoring and control of the Company's approved scheme of flight time limitations and rest periods is carried out by the Crew Planning. It is the responsibility of this division, controlled by the Flight Operations Manager, to issue instructions and make decisions on questions of flight duty and rest periods for members of the Flight Operations Department, and to ensure the scheme is correctly applied, monitored and controlled.
The Crew Planning will search for the most economical solutions, while optimising crew satisfaction. Head of Crew Planning reports to Flight Operations Manager.
The Crew Planning is to ensure that the required workforce is planned to be in place at all times to perform the planned production (all in coordination with the Chief Pilot and Cabin Crew Manager). The Crew Planning assures that all duties are covered in pre-operations; so production will be pre-planned in order to allow an economical operation.
The duties of Crew Planning are:
- Keeping the schedule drafts of actual and next season updated. The department constantly maintains all information on destinations, legs, aircraft type, crew composition, schedule, etc;
- Manpower planning regarding recruitment of new crew members (in close coordination with Flight Operations Manager (FOM));
- Crew member planning - publishing of duty rosters to inform crew members in sufficient time before duty or rest is to take place. All crew members should be kept informed of any changes to their roster at all times;
- Initial and recurrent training planning - production of the flight and cabin Crew training rosters taking into account the initial and recurrent training requirements;
- Pairings construction;
- Flight hours limit management - ensuring that all crew members are rostered within the applicable Company flight time limitations and rest requirements;
- Ensuring that the workload distribution between crew members is fair and even. Maximum utilization of crew should be achieved;
- Ensuring that each departing flight meets the complement of trained crew in accordance with Operations Manual as well as the Company requirements;
- Allocation of annual leave to all crew members as per the human resources policy and taking into consideration the crew required for crew planning;
- Liaising with the relevant departments to keep them informed regarding the problems involved with the roster of crew to new destination and the effects due to changes in flight schedules;
- Providing the Finance and Human Resource departments with actual information for payment of crew allowances and statistics of crew rosters respectively;
- Pre-assignment of all flight-duties and all ground duties;
- Control of qualifications - ensuring the timely receipt of all flight and cabin crew training records. Monitoring of expiries and ensuring that trained crew with valid licenses and training requirements are utilized for duties;
- Coordination of all ground duties;
- Coordination with Operations Control Centre (OCC) for daily management.
Planned rest periods shall provide sufficient time to enable the crew member to overcome the effects of the previous duties and to be well rested by the start of the following flight duty period.
Responsibility of the Crew Members
Responsibility for the proper control of flight and duty time may not rest solely with the Company. Crew members have the responsibility to make optimum use of the opportunities and facilities for rest provided. They are also responsible for planning and using their rest periods properly in order to minimise incurring fatigue.
Crew members shall not act as operating crew if they know, or suspect, that their physical or mental condition renders them unfit to operate. Furthermore, they must not fly if they know that they are, or are likely to be, in breach of flight time limitations.
In case a crew member is not able to report for duty, he should inform Crew Planning and/or Flight Dispatch (Operations Control Centre) as soon as possible.
DEFINITIONS
For the purposes of this chapter, the following definitions shall apply:
Adequate Facility: Facilities, other than on an aircraft, which are adequate for crew members to take a break and relax. The adequate facility shall provide at least following:
- Comfortable seats for all crew members;
- Separation from the public and other working stations;
- Acceptable ambient temperature and ventilation;
- Isolation from heavy noise.
Augmented Cabin Crew: An augmented cabin crew is a cabin crew including at least 2 CIC and 4 CC (fully qualified, not under training).
Augmented Flight (Cockpit) Crew: An augmented flight (cockpit) crew is a flight crew including fully qualified (not under training) Captain and First Officer or a Captain qualified to operate from either pilot's seats plus an additional pilot who is either cruise relief Pilot-incommand or a Captain qualified to operate from either pilot's seats.
Available Day: This is not to be considered as a duty day but available for duty. Any suitable duties may be assigned in place of the available day provided crew is notified well beforehand, latest by 16:00 LT the day before. If the crew member is informed of his duty later than 16:00 LT on the previous day, he may deny the duty.
Block Time: The time between an aeroplane first moving from its parking place for the purpose of taking off until it comes to rest on the designated parking position and all engines or propellers are stopped.
Break: A period free of all duties, which counts as duty, being less than a rest period. It is taken into account in case of split duty. Cabin Crew: A person employed to facilitate the safety of passengers, whose duties are detailed by the Company or the aircraft Commander. Such persons will not act as a member of the flight crew.
Close Family: Grandparent of a crew member or his spouse’s or partner’s parent.
Company: The Company.
Crew Member: A member of the Flight Crew or Cabin Crew.
Deadheading: Positioning.
Duty: Any task that a crew member is required to carry out associated with the business of the Company.
Duty period (DP): A period which starts when a crew member is required by the Company to commence a duty and ends when the crew member is free from all duties.
Flight Crew: Those members of the crew of an aircraft who act as pilots.
Flight Duty Period (FDP): A Flight Duty Period is any time during which a person operates in an aircraft as a member of its crew. The FDP starts when the crew member is required by the Company to report for a flight or a series of flights; it finishes at the end of the last flight (arrival block time) on which he is an operating crew member. Post flight duty (time from arrival block time to end of duty) is counted into duty period, but is not part of the flight duty period.
Flight Time: Block times sum of a series of flights included in the same FDP.
Ground Duty: Any duty other than flight duty assigned or required by the Company, like:
- Simulator training;
- Checks in the simulator;
- Ground instruction/refresher/course;
- Office;
- Meeting;
- Service trip;
- Positioning;
- Waiting time between assigned duties;
- Medical examinations for license renewal.
Immediate Family: Spouse, child, partner or own parent of a crew member.
Local Day: A 24 hour period commencing at 00:00 local time.
Local Night: A period of 8 hours falling between 22:00 and 08:00 local time.
Notification Time: The period of time that an operator allows between the time a crew member on standby or who is holding himself available, receives a call requiring him to report for duty and the time he reports for that duty.
On-Board Rest Period: A period of flight, with an augmented crew, when a crew member is free from all duties and able to rest in adequate facilities at least being provided with horizontal rest facility (whole seat row: i.e. seats A, B and C), preferably in first, second or last row.
Operating Crew Member: A crew member who carries out his duties in an aeroplane during a flight.
Operator: The Company.
Positioning: The transferring of a non-operating crew member from place to place, at the behest of the operator, excluding travelling time.
Reporting Time: The time at which a crew member is required by the Operator to report for duty.
Rest Period: An uninterrupted and defined period of time during which a crew member is free from all duties and airport standby. During a rest period the crewmember has the unrestricted possibility of bed rest at home, or suitable accommodation.
Sector: Operation of an aeroplane that includes actual lift-off.
Single Day Free of Duty: A single day free of duty shall include two local nights at homebase. A rest period may be included as part of the day off.
Split Duty: A flight duty period, which consists of two duties, separated by a break.
Standby: A defined period of time during which a crew member is required by the operator to be available to receive an assignment for a flight, positioning or other duty without an intervening rest period.
Suitable Accommodation: Suitable accommodation in a form of standard hotel room or equivalent, with single occupancy, which is subject to minimum noise, is well ventilated, provides a privacy and intimacy to the crew member, has the facility to control the level of light and temperature, and provides the opportunity for undisturbed rest.
Travelling time: Travelling time is defined as time from home to a designated reporting place and vice versa or time for local transfer from a place of rest to the commencement of duty and vice versa.
Unforeseen Circumstances: Circumstances of technical, metrological or operational difficulties which become obvious after the crew has reported for a flight duty period, excluding subsequent commercial consequences.
RESPONSIBILITIES
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