Smoking Regulations and Passengers Briefing Procedures
Smoking Regulations
All The Company flights are designated as non-smoking flights. Smoking is strictly prohibited for passengers and crew whenever on board The Company aircraft. The operating CIC is expected to use tactful initiative in sorting out any problems with smoking passengers ensuring that the safety of the aeroplane and passengers is not jeopardised at any time. The Commander shall be informed at all times.
Use of Electronic Equipment on Board
Use of Portable Electronic Devices and Mobile Telephones on Board
Portable electronic devices may be used during the cruise portion of the flight in flight mode only!
In general, passengers are not permitted to use mobile phones from door closure, prior to departure until landing roll-out. The use of mobile phones is permitted:
• After landing when aeroplane has vacated the active runway;
• Whenever the cabin doors are open unless refuelling is in progress.
Mobile phones may be used during the cruise portion of the flight in flight mode only!
Technical Information
For cabin and galley, lighting refers to CCM.
Trolleys and containers must be stowed away and secured in the galleys unless they are used for the service. During the flight, trolleys not used for the service are not allowed to stand in the cabin or in front of the cockpit door. All items/equipment on board (trolleys, containers, hand luggage etc.) must be safely stowed and secured in order to minimise danger of injury to passengers/crew or damage to the aeroplane in case of any turbulence or change in aeroplane attitude. It is a requirement that all trolleys are fitted with a serviceable braking device.
The following procedure must be followed in case of tripped Circuit Breakers (CB):
• The Commander must always be informed when a circuit breaker ‘pops’ in the cabin/galley (this includes any system);
• The cabin crew shall not reset the circuit breaker until advised to do so by the Commander;
• A circuit breaker shall not be reset and then kept in closed position with external aids.
Important: A Circuit Breaker (CB) shall never be reset more than once. The CIC shall report the existence of any malfunctioning equipment to the Commander, before and after each flight.
Passengers Briefing Procedures
Legal Provisions prescribe that passengers shall be briefed on all safety relevant matters:
• Verbally and by demonstration (or by an audiovisual presentation); and
• By means of safety briefing card; and
• By means of pictograms or signs
Means for Briefing Passengers
Briefing by Audio Means
• Public Address System
As a means for the prescribed verbal briefings, legal provisions prescribe the installation of a public address system (PA) on all aeroplanes with a maximum approved passenger seating configuration of more than 19 passengers. This system must operate independently of the interphone systems, must be readily accessible for immediate use from each required flight crew member station, be capable of operation within 10 seconds by a cabin crew member at each station from which its use is accessible and must be audible and intelligible at all passenger seats, toilets, cabin crew seats and work stations.
• Megaphone
For use by crew members during an emergency evacuation the installation of one or more (refer to CCM) megaphone(s) as a backup means for verbal briefing is prescribed on passenger carrying aeroplanes with a maximum approved passenger seating configuration of more than 60.
Where one megaphone is required, it should be easily accessible from a cabin crew member's assigned seat. Where two or more megaphones are required they should be suitably distributed in the passenger cabin and be readily accessible to crew members assigned to direct an emergency evacuation.
Briefing by Visual Means
Each passenger shall be provided, as soon as seated, with a safety briefing card which provides, by means of a pictorial presentation, information and detailed instructions on the use of emergency equipment and exits intended to be used by passengers.
Pictorial placards (pictograms) and picture type instructions shall indicate the location and the use of emergency installations. Visual means for passenger briefing include the ‘Fasten Seat Belts’ and the ‘No Smoking’ signs, the installation of which is prescribed on all aeroplanes where the Commander cannot see all the passenger seats from his own seat.
Contents and Timing
Prior to Embarkation
At check-in, passengers shall be briefed on which articles are prohibited to be carried on their person, in their hand baggage or even in checked baggage. They shall be briefed on the permissible size and weight of their hand baggage. Prior to boarding, they shall be briefed on their safety before and during their embarkation.
Prior to Take-off
When the aeroplane's doors have been closed and armed, a designated cabin crew member shall brief the passengers on the following provisions / regulations / procedures:
• Observation of the ‘No Smoking’ signs and prohibition of smoking during flight;
• Backrests of the seats to be in the upright position and tray tables stowed;
• Location of the emergency exits;
• Location and use of floor proximity escape path markings;
• Stowage of hand baggage;
• To switch off any portable electronic devices that can adversely affect the performance of the aeroplane's systems and equipment;
• Location and contents of the safety briefing card.
The passengers shall be demonstrated:
• The use of safety belts and/or safety harnesses, including how to fasten and unfasten these;
• The location and use of oxygen equipment;
• The location and use of life jackets when the aeroplane is planned to fly over water and at a distance of more than 50 NM from the shore;
• The location and use of life jackets when the aeroplane is planned to take-off and/or land at an aerodrome where the take-off or approach path is so disposed over water that in the event of a mishap there is a likelihood of ditching.
Climb and Cruise
After take-off, the passengers shall be briefed on:
• The smoking ban;
• The use of safety belts and/or safety harnesses (which may again become necessary, e.g., when encountering turbulence in cruise).
It shall be recommended that passengers, even if the Seat Belts sign has been switched OFF, keep their seat belts fastened.
Prior to Landing
The designated cabin crew member shall verbally brief the passengers:
• On the imminence of approach and landing;
• On the requirement to observe the Seat Belts sign (i.e., to refasten safety belts);
• To stow the tray tables, to adjust the backrests of the seats to the upright position;
• To re-stow hand baggage in its appropriate location;
• On restrictions on the use of portable electronic devices.
After Landing
After landing the passengers shall be reminded, either verbally or by means of the illuminated signs, about:
• Observing the smoking ban;
• Keeping safety belts fastened until the aeroplane has come to a full stop and the engines have been shut down, and in addition, they shall be informed of all other provisions relevant to their safety during disembarkation.
All The Company flights are designated as non-smoking flights. Smoking is strictly prohibited for passengers and crew whenever on board The Company aircraft. The operating CIC is expected to use tactful initiative in sorting out any problems with smoking passengers ensuring that the safety of the aeroplane and passengers is not jeopardised at any time. The Commander shall be informed at all times.
Use of Electronic Equipment on Board
Use of Portable Electronic Devices and Mobile Telephones on Board
Portable electronic devices may be used during the cruise portion of the flight in flight mode only!
In general, passengers are not permitted to use mobile phones from door closure, prior to departure until landing roll-out. The use of mobile phones is permitted:
• After landing when aeroplane has vacated the active runway;
• Whenever the cabin doors are open unless refuelling is in progress.
Mobile phones may be used during the cruise portion of the flight in flight mode only!
Technical Information
For cabin and galley, lighting refers to CCM.
Trolleys and containers must be stowed away and secured in the galleys unless they are used for the service. During the flight, trolleys not used for the service are not allowed to stand in the cabin or in front of the cockpit door. All items/equipment on board (trolleys, containers, hand luggage etc.) must be safely stowed and secured in order to minimise danger of injury to passengers/crew or damage to the aeroplane in case of any turbulence or change in aeroplane attitude. It is a requirement that all trolleys are fitted with a serviceable braking device.
The following procedure must be followed in case of tripped Circuit Breakers (CB):
• The Commander must always be informed when a circuit breaker ‘pops’ in the cabin/galley (this includes any system);
• The cabin crew shall not reset the circuit breaker until advised to do so by the Commander;
• A circuit breaker shall not be reset and then kept in closed position with external aids.
Important: A Circuit Breaker (CB) shall never be reset more than once. The CIC shall report the existence of any malfunctioning equipment to the Commander, before and after each flight.
Passengers Briefing Procedures
Legal Provisions prescribe that passengers shall be briefed on all safety relevant matters:
• Verbally and by demonstration (or by an audiovisual presentation); and
• By means of safety briefing card; and
• By means of pictograms or signs
Means for Briefing Passengers
Briefing by Audio Means
• Public Address System
As a means for the prescribed verbal briefings, legal provisions prescribe the installation of a public address system (PA) on all aeroplanes with a maximum approved passenger seating configuration of more than 19 passengers. This system must operate independently of the interphone systems, must be readily accessible for immediate use from each required flight crew member station, be capable of operation within 10 seconds by a cabin crew member at each station from which its use is accessible and must be audible and intelligible at all passenger seats, toilets, cabin crew seats and work stations.
• Megaphone
For use by crew members during an emergency evacuation the installation of one or more (refer to CCM) megaphone(s) as a backup means for verbal briefing is prescribed on passenger carrying aeroplanes with a maximum approved passenger seating configuration of more than 60.
Where one megaphone is required, it should be easily accessible from a cabin crew member's assigned seat. Where two or more megaphones are required they should be suitably distributed in the passenger cabin and be readily accessible to crew members assigned to direct an emergency evacuation.
Briefing by Visual Means
Each passenger shall be provided, as soon as seated, with a safety briefing card which provides, by means of a pictorial presentation, information and detailed instructions on the use of emergency equipment and exits intended to be used by passengers.
Pictorial placards (pictograms) and picture type instructions shall indicate the location and the use of emergency installations. Visual means for passenger briefing include the ‘Fasten Seat Belts’ and the ‘No Smoking’ signs, the installation of which is prescribed on all aeroplanes where the Commander cannot see all the passenger seats from his own seat.
Contents and Timing
Prior to Embarkation
At check-in, passengers shall be briefed on which articles are prohibited to be carried on their person, in their hand baggage or even in checked baggage. They shall be briefed on the permissible size and weight of their hand baggage. Prior to boarding, they shall be briefed on their safety before and during their embarkation.
Prior to Take-off
When the aeroplane's doors have been closed and armed, a designated cabin crew member shall brief the passengers on the following provisions / regulations / procedures:
• Observation of the ‘No Smoking’ signs and prohibition of smoking during flight;
• Backrests of the seats to be in the upright position and tray tables stowed;
• Location of the emergency exits;
• Location and use of floor proximity escape path markings;
• Stowage of hand baggage;
• To switch off any portable electronic devices that can adversely affect the performance of the aeroplane's systems and equipment;
• Location and contents of the safety briefing card.
The passengers shall be demonstrated:
• The use of safety belts and/or safety harnesses, including how to fasten and unfasten these;
• The location and use of oxygen equipment;
• The location and use of life jackets when the aeroplane is planned to fly over water and at a distance of more than 50 NM from the shore;
• The location and use of life jackets when the aeroplane is planned to take-off and/or land at an aerodrome where the take-off or approach path is so disposed over water that in the event of a mishap there is a likelihood of ditching.
Climb and Cruise
After take-off, the passengers shall be briefed on:
• The smoking ban;
• The use of safety belts and/or safety harnesses (which may again become necessary, e.g., when encountering turbulence in cruise).
It shall be recommended that passengers, even if the Seat Belts sign has been switched OFF, keep their seat belts fastened.
Prior to Landing
The designated cabin crew member shall verbally brief the passengers:
• On the imminence of approach and landing;
• On the requirement to observe the Seat Belts sign (i.e., to refasten safety belts);
• To stow the tray tables, to adjust the backrests of the seats to the upright position;
• To re-stow hand baggage in its appropriate location;
• On restrictions on the use of portable electronic devices.
After Landing
After landing the passengers shall be reminded, either verbally or by means of the illuminated signs, about:
• Observing the smoking ban;
• Keeping safety belts fastened until the aeroplane has come to a full stop and the engines have been shut down, and in addition, they shall be informed of all other provisions relevant to their safety during disembarkation.
Smoking Regulations and Passengers Briefing Procedures
Reviewed by Aviation Lesson
on
11:00 AM
Rating:
Reviewed by Aviation Lesson
on
11:00 AM
Rating:
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